Brittany Ganzak

Brittany Ganzak is an accomplished professional with extensive experience in fulfillment and compliance within the publishing industry. Currently serving as the Director of Fulfillment - Enterprise Customer Success at Hachette Book Group since 2005, Brittany has directed the Compliance and Claims departments, overseeing a team of 20 employees. Previous roles include Compliance Manager, where Brittany managed operational governance and risk management initiatives, and Compliance Supervisor, negotiating agreements with major retailers. Brittany co-founded the Compliance department at Hachette, which has seen significant growth, and managed high-value client relationships as a Client Services Account Manager. Brittany holds a Bachelor’s Degree in Psychology from UMass Boston and has experience in retail management from Berklee College Bookstore.