Amar Ashfaq

Amar Ashfaq is an experienced IT professional currently serving as a 2nd Line Support Engineer at Hachette UK since March 2022, specializing in advanced technical support and troubleshooting for corporate users. Prior to this role, Amar contributed significantly as an IT Support Engineer at Ben Automotive Industry Charity, managing a Windows 10 rollout project and migrating services to Office 365. Earlier experience includes positions at Eton College and Britannia Pharmaceuticals Ltd, where Amar managed system upgrades, Windows deployment, and network support. Additionally, roles at emapsite.com, Bracknell Forest Homes, Fujitsu, and Primark provided a solid foundation in IT support and customer service. Amar holds a Bachelor of Science in Network Management and Security from Middlesex University, complemented by a National Diploma in IT Practitioner from Reading College.