Jessica Wark has extensive experience in customer success and digital engagement, currently serving as a Senior Customer Success Manager at HackerOne since November 2022. Previously, at Conversocial, Jessica utilized data analysis to enhance client operations, while advancing from Strategic Services Consultant to Senior Strategic Services Consultant due to outstanding performance. Jessica's background also includes significant roles at Great Western Railway as Digital Community Manager, where innovative social media projects were implemented, and as Digital Engagement Officer at First Great Western, focusing on customer interaction and social media strategies. Jessica's career began at Serco, where skills in written communication and training delivery were developed. Education was completed at Devonport High School for Girls.
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