Dominique Allen is a seasoned IT professional currently serving as a Global IT Admin at HackerRank since May 2023. Prior experience includes a progressive role at Twitter from September 2018 to January 2023, where responsibilities ranged from IT Support Technician to Sr. IT Support Engineer, focusing on providing technical support, hardware repairs, and endpoint security. Dominique's background also features a tenure at Apple from November 2015 to September 2018 as an Apple Certified Mac Technician, where skills in Mac OS, Windows, and customer service were honed. Prior to this, Dominique worked at AT&T as a Retail Sales Consultant from 2010 to 2015, delivering customer service and conducting motivational team huddles. Educational credentials include studies at California State University - East Bay and Merritt College.