María Constanza Franco

María Constanza Franco has work experience in various customer success and operations roles. María Constanza is currently working as a Customer Success Manager at Hackmetrix since May 2022. Prior to that, they served as the Head of Customer Success at chattigo from February 2021 to May 2022. From June 2020 to February 2021, María was a Team Lead of CS at Multivende, where they managed the CS team and monitored KPI metrics. Before that, they worked at Global66 as a Compliance and Operations Analyst from September 2019 to April 2020, during which they handled risk incidents, approved B2B documentation, and maintained supplier relationships. Additionally, they worked as a CX professional at Global66 from July 2019 to September 2019, managing customer tickets, optimizing communication processes, and providing post-sales support for B2B clients.

María Constanza Franco completed their education from 2012 to 2016 at Universidad Rafael Urdaneta, where they obtained a Licenciatura degree in Psychology.