Hafele India Private Limited
Devendra Patil has a diverse range of work experience in various companies. Devendra started their career in 2003 at IBM India Private Limited, where they worked as Deputy Manager - Operations until December 2010. From January 2011 to November 2012, they worked at Staples India as Manager - Business Excellence, where they were responsible for strategic business planning and process optimization.
In November 2012, Devendra joined HDFC Life as Manager PMO - Business & Service Excellence, focusing on project management and operational excellence. Since July 2013, they have been associated with Hafele India Private Limited, initially starting as Manager - Customer Care and progressing to higher roles. Devendra'spositions at Hafele include Sr. Manager - Customer Care, General Manager - Customer Care, Head - Customer Care, and currently, they serve as the Head of Customer Care & Business Excellence.
Devendra Patil completed a Bachelor's degree in Economics from Mumbai University Mumbai, from 1997 to 2001. Currently, they are pursuing a degree in Business Statistics at the University of Mysore, starting from 2021 with no specified end year. Additionally, Devendra has obtained several certifications, including Data Science with Python from IDEMI in July 2021, Business Statistics from the University of Mysore in June 2021, NLP Practitioner Certification Course (Beginner to Advanced) from The Scottish Academy for Neuro-Linguistic Programming in October 2020, and Analytical Hierarchical Process practitioner, Business Analytics & RPA Foundation, Business Excellence Master Black Belt, Business Modelling Expert, Business Value Analyst, Creativity and Innovation Practitioner, Lean Guide, and Lean Practitioner certifications from Benchmark Six Sigma in May 2019. There is also a mention of pursuing Project Management and a six sigma Black Belt certification, but no specific institution or completion date is provided for these.
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Hafele India Private Limited
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Häfele India is a wholly-owned subsidiary of the Häfele Global network and has been operating in India since 2003. The ability of the company to understand the diverse Indian market has made it an authority in the field of architectural hardware, furniture and kitchen fittings and accessories. The company also has a strong presence in synergized product categories namely Home Appliances, Furniture Lighting, Sanitary and Surfaces catering to the focused demand from these industries. Hafele has a strong nation-wide presence with offices in Mumbai, Pune, Ahmedabad, Bangalore, Chennai, Hyderabad, Delhi, Kolkata and Cochin. It has full-scale operations in Sri Lanka and Bangladesh with Regional offices and Design Showrooms in both the countries; and has also spread its operations to other regions of South Asia including Nepal, Bhutan and Maldives. Häfele’s design showrooms are hubs of international home interior trends and cutting-edge designs presented in a world-class environment, where customers can see home solutions in their inherent applications. These showrooms function as a one-stop-shop for all home interior and improvement needs - from providing in-depth technical advice to kitchen and wardrobe designing services through a team of experts stationed at the showroom. Häfele India services its customers with a base of 1500 employees, a well-networked Franchise base of over 180 shops along with over 500 direct dealers and 90+ distributors who in turn cater to over 10000 satellite dealers. The subsidiary has a sophisticated Logistics centre in Mumbai along with distribution centres in Delhi, Bangalore, Kolkata and Colombo respectively. Hafele India has recently been accredited with the “Great Place to Work” certification for the fourth time in a row by the Great Place to Work® Institute.