Cecilia Desgrippes

Cecilia Desgrippes has a diverse work experience spanning over many years. Cecilia has held positions in various companies, starting with their current role as a Customer Success Manager at Haiilo since 2023. Prior to that, they worked at Culture Amp as a Lead Account Executive from 2022 to 2023, where they worked closely with People Professionals to support their growth and employee retention strategies.

Before joining Culture Amp, Cecilia worked at LEO Learning from 2017 to 2022. There, they held the roles of Client Engagement Manager from 2019 to 2022, focusing on new business development and account management, and Account Manager from 2017 to 2018.

From 2014 to 2017, Cecilia worked at Reevoo, first as a Customer Success Manager and later as a Senior Customer Success Manager. Cecilia was responsible for ensuring customer satisfaction and success.

Prior to that, Cecilia worked at Datasite as a Customer Relationship Manager from 2012 to 2014. Cecilia provided advisory services to over 150 corporate clients and coordinated projects across multiple teams and timezones.

Before entering the corporate world, Cecilia worked as a freelance Graphic Designer in London from 2011 to 2012. Cecilia also served as a Marketing Manager at Valoris développement from 2008 to 2011, where they were responsible for event organization, PR, and communication materials for the Temporis recruitment agencies network. Overall, Cecilia has a strong background in customer success, account management, and business development.

Cecilia Desgrippes has a diverse education history spanning various fields. In 2023, they pursued CIPD Qualifications and obtained HR Fundamentals knowledge, specializing in Human Resources Management/Personnel Administration. In 2006, they attended Université Le Havre Normandie, where they earned a Bachelor's degree in Media and Communication Strategy. In 2016, Cecilia attended AIL Madrid, enhancing their Spanish language skills at the B2 Level. Prior to that, they studied at Lycée Pierre et Marie Curie, Saint Lô from 2004 to 2006, completing a BTEC Higher National Diploma in Business Communication. Additionally, from 2002 to 2004, they attended Lycée Paul Cornu, acquiring a BTEC National Diploma in Art and Design. Cecilia began their educational journey at Lyçée Paul Cornu from 2000 to 2002, obtaining NVQ Level 1 and 2 certifications in Art and Design.

In addition to their formal education, Cecilia has obtained certifications such as the "Challenger Sales Core Skills" from Challenger in August 2022 and "How to become a workplace coach" from Udemy in December 2021, showcasing their commitment to professional development.