Francis Prieto

Francis Prieto is an experienced professional currently serving as Engagement Manager II at Hakkōda, focusing on leveraging data for business agility and innovation since April 2022. Previously, Francis worked as an Implementation Business Analyst at Blackbaud, where business needs were identified and solutions developed, including software and process improvements. Prior roles include Program Management Officer at IBM, supporting project administration for commercial engagements, and Customer Service Agent at Convergys, managing client interactions for CIGNA Health Insurance. Francis also coordinated logistics and international student life at Universidad Latinoamericana de la Ciencia y la Tecnología (ULACIT) and held leadership positions at AIESEC en Costa Rica, including Local Committee President. Educational background includes a Bachelor's Degree in International Relations and Affairs from Universidad Nacional de Costa Rica and an MBA from EUDE Business School.