Adam Royall

Adam Royall is a Technical Account Manager at Halcyon since August 2024, previously serving as a Senior Lead Product Support Engineer at Rafay from April 2022 to August 2024. Prior experience includes positions as a Senior Support Engineer at Qualys from August 2021 to April 2022, and a Senior Product Support Engineer at MobileIron/Ivanti from June 2014 to August 2021, where Adam was a subject matter expert in iOS/macOS enterprise deployments. Adam's career at Apple, beginning as a Consumer Technical Support Representative from December 2005 to May 2008 and advancing to Worldwide Customer Support Engineer by June 2014, involved extensive technical support and issue resolution for enterprise environments. Adam holds a degree from The University of Texas at Austin, earned between 1999 and 2003, and attended Kingwood College from 1997 to 1999.