Ilse Montet

Ilse Montet is an experienced customer service professional currently serving as the Customer Service Manager for Benelux at Haleon since March 2024, focusing on enhancing customer satisfaction and loyalty within the healthcare market. Prior to Haleon, Ilse held several key positions at Cerus, including Associate Director of Global Customer Care, where leadership encompassed a reorganization and management of a global support team. Ilse's tenure at Leica Biosystems included roles such as Customer Care Manager for North Eastern Europe and Tender & Contract Manager for France and Benelux, demonstrating expertise in customer care processes and compliance. Additionally, Ilse has a background in education and logistics, complemented by a Bachelor of Applied Science in Translation from Maastricht University and ongoing Lean Six Sigma Green Belt training.