Karolina Navarro Castillo

Karolina Navarro Castillo is an accomplished professional with extensive experience in customer service and supply chain management. Currently serving as the Customer Service Manager for the Latam Export Cluster at Haleon since July 2022, Karolina previously held various positions at GSK from March 2012 to July 2022, including Customer Supply Chain Manager and Logistics Project Manager Lead. Achievements during this tenure include managing a £2.5M budget and improving inventory accuracy to 99%, as well as leading operational changes that enhanced delivery efficiency across multiple countries. Karolina's qualifications include a Licenciatura Degree in Business Administration and a Bachelor of Business Administration from Universidad de Costa Rica.