Fiorella López Rodelo is a Tech Support Analyst at Halliburton, specializing in the Cementing Software Team since April 2024. Prior to this role, Fiorella worked as a QA Analyst at Shippify from April 2021 to April 2024, where responsibilities included creating and executing test plans, manual testing of product features, documenting procedures, and reporting issues through Jira. Fiorella has experience in tech support and requirements analysis, coupled with skills in API testing using Postman and metrics analysis. Earlier career positions include Operations Supervisor, Operations & Customer Support Assistant at IKM Information and Knowledge Management, and Petroleum Data Analyst at Universidad Industrial de Santander. Fiorella holds a Bachelor's degree in Petroleum Engineering from Universidad Industrial de Santander and completed coursework at the University of Oklahoma in 2016.