Anthony Choi

Anthony Choi is an experienced airline customer service professional currently serving as an Airline Customer Service Supervisor at Hallmark Aviation since October 2018. In this role, Anthony assists in leading airline operations, enforces company policies, and provides direct support for customer relations. Previous positions include Operations Specialist, where Anthony handled back office activities and coordinated aircraft preparation, and Airline Customer Service Representative at LAX, performing various passenger assistance duties. Anthony also gained analytical experience through a capstone project at Skyworks Solutions, Inc., developing a machine learning model to predict order delays. Prior to these roles, Anthony worked as a Promoter & Office Assistant at Banco Comerical de Macau and volunteered with the Community Economic Development Center for tax assistance. Anthony holds a Master of Science in Business Analytics from the University of California, Irvine, and a Bachelor of Science in Accounting from the University of Massachusetts Dartmouth.