Natalia Samanamud

Natalia Samanamud is a skilled professional with extensive experience in customer support and marketing. Currently, as the Customer Support Lead at Hallow since March 2022, Natalia manages user engagement across multiple languages through live chat and social media, provides support for Hallow Herald's program, and translates support articles. Previous roles include Top Rated Plus freelancer in Email Marketing/Customer Success on Upwork, an Email Marketing Specialist at Shakd, and a Facebook Account Manager at Earn2Trade, where significant achievements included securing a prominent affiliate partner. Natalia also has a background in translation, having worked with organizations like the Universidad Peruana de Ciencias Aplicadas and VIAX Corporate Language Solutions. With a Bachelor's degree in Language Interpretation and Translation from Universidad Peruana de Ciencias Aplicadas and a certificate from Parsons School of Design, Natalia combines linguistic proficiency with marketing acumen.