Krista Perry

Krista Perry is a seasoned professional in the electricity sector with extensive experience in customer care and billing management. Currently serving as the Customer Care Manager at Halton Hills Hydro since September 2021, Krista previously held the position of Billing Supervisor at Kitchener-Wilmot Hydro Inc. from August 2018 to September 2021 and also served in various billing roles at Guelph Hydro Electric Systems Inc. for two decades. Krista's expertise includes electricity rate setting, managing the complete billing cycle from meter reading to invoicing, leading smart meter projects, and specializing in MDM/R and billing systems such as SunGard, HTE, and Superion. Responsibilities have also included handling escalated customer calls, showcasing a strong commitment to customer service.