Jerri Duncan is a Telecommunications Specialist with experience in various roles such as Transportation Specialist, Logistics Coordinator, Customer Service Representative, and School Bus Driver. Prior to transitioning into the telecommunications field, Jerri worked as a Pricing Specialist at FedEx Services, analyzing and entering customer pricing contracts. Jerri holds an Associate's degree in Business Administration and Management from Western Governors University.
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Hamilton County 9-1-1 Emergency Communications District
Located in Chattanooga, the Hamilton County 9-1-1 Emergency Communications District proudly provides emergency and administrative support for thousands of residents, visitors and first responders throughout Hamilton County, Tennessee. Through the use of state-of-the-art technology and a highly trained staff, we work to exceed the expectations of our community in their critical time of need. The District is the primary public safety answering point for all communities within Hamilton County, except Soddy Daisy and Lookout Mountain. The District employs more than 170 Telecommunicators, supervision, administrative, technical and support staff. District Telecommunicators answer an approximate average of 2,000 calls for service each day from residents and visitors in Hamilton County. Telecommunicators also dispatch responders for all public safety response disciplines - law enforcement, fire and EMS - across 26 various agencies.