Aunyah Falls

Aunyah Falls serves as the Manager at Hamilton Health Center since September 2018, acting as the primary contact for customer service and patient-related issues while collaborating with executive leadership on operational efficiencies and compliance-related activities. Prior to this role, Aunyah was a Supervisor at MAXIMUS from September 2016 to September 2018, overseeing staff and ensuring adherence to workflow protocols and performance goals. Aunyah's professional background includes supervisory roles in a call center within the healthcare sector from 2004 to 2013. Aunyah holds a Master of Healthcare Management in Health Services Administration obtained in 2023 and a Bachelor's degree in Business Administration and Management from American InterContinental University, completed in 2019.