HRSD
Adrienne Derouen is a seasoned professional with extensive experience in management and customer service within the financial sector. Currently serving as both Customer Technology Manager and Customer Care Manager at HRSD since February 2018, Adrienne previously held the position of Assistant Vice President and Case Management Team Manager II at Bank of America from March 2012 to March 2015. Adrienne's career also includes notable roles such as Branch Manager at Springleaf Financial Services and MARINER FINANCE, INC, and Title Release Operations Manager at PDP GROUP. Adrienne's foundational experience began at GEICO as an Insurance Counselor and included key positions at Capital One Financial Group and FNANB BY Circuit City Stores, Inc. Adrienne holds a Bachelor of Science in Psychology from Virginia State University and a Master of Business Administration from Liberty University.
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HRSD
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Welcome. Since HRSD's inception, there has been one overriding mission -- to protect public health and the waters of Hampton Roads by treating wastewater effectively. HRSD returns treated effluent to nature in a way that will continue to nurture our water's delicate ecosystems. HRSD's workforce of scientists, engineers, water quality professionals and other staff know they must be sensitive to the needs of people and also be sensitive to the plants and animals who rely on our ability to protect their habitats.