Adrienne Derouen

Adrienne Derouen is a seasoned professional with extensive experience in management and customer service within the financial sector. Currently serving as both Customer Technology Manager and Customer Care Manager at HRSD since February 2018, Adrienne previously held the position of Assistant Vice President and Case Management Team Manager II at Bank of America from March 2012 to March 2015. Adrienne's career also includes notable roles such as Branch Manager at Springleaf Financial Services and MARINER FINANCE, INC, and Title Release Operations Manager at PDP GROUP. Adrienne's foundational experience began at GEICO as an Insurance Counselor and included key positions at Capital One Financial Group and FNANB BY Circuit City Stores, Inc. Adrienne holds a Bachelor of Science in Psychology from Virginia State University and a Master of Business Administration from Liberty University.