Kathryn Wood

Kathryn Wood is the Co-Founder of handdii, a platform focused on revolutionizing the claims experience for insurance customers. Prior to this, they had various roles at QBE Insurance, including Head of Claims Proposition & Short Tail, Head of Customer Experience, Claims Transformation Leader, and Head of Short Tail Claims. In these roles, they were responsible for budget management, operational performance improvement, and procurement strategies that led to cost savings. Kathryn also worked at Excelior as the National Operations Manager, Service Stream Solutions as the Workforce Optimisation Manager, IAG as the Contact Centre Manager, and UCMS as the Workforce Optimisation Manager. Kathryn started their career as a Management Consultant and Owner of Kanoosie Is Possibility.

Kathryn Wood pursued their education at RMIT University from 2013 to 2017, where they obtained an Executive MBA degree. Prior to that, they attended Monash University from 1994 to 1998, graduating with a BA degree. The specific field of study for both degrees is not provided.