Handicall, entreprise 100% en France !

Créée en 2004, Handicall est aujourd’hui le 1er outsourceur entreprise adaptée et dans le top 5 des centres d’appels dont la production est réalisée uniquement en France. 

Nos centres d’appels sont implantés à Bordeaux, Tours, Chartres et Lyon. Nous proposons aux entreprises des solutions d’externalisation de la relation client, basées sur le partage de valeurs humaines en intégrant des personnes en situation de handicap.

En étant localisé 100% en France, nous contribuons à l’économie locale en créant des emplois sur le territoire français. Ces emplois représentent une opportunité pour les personnes en situation de handicap, offrant des perspectives de carrière et des possibilités de développement professionnel.

Call Center

Outsourcing

Social Impact

Handicall

The Etampes office likely focuses on client relations, communications, and human resources development in a collaborative environment.

Etampes

Bordeaux office focuses on human resources, customer relations, and VoIP engineering in the Nouvelle-Aquitaine region.

Bordeaux

The Lyon office focuses on quality training, human resource management, and site direction for organizational excellence.

Lyon

Steeve Ducellier

This department focuses on managing and enhancing customer interactions and satisfaction.

Customer Relations

This department provides assistance and solutions to customer inquiries and issues.

Customer Support

This department manages employee recruitment, development, and relations.

Human Resources

This department is responsible for managing client relationships and driving revenue through effective account management.

Sales Management

This department oversees the operational and strategic activities of various sites.

Site Management

This department focuses on developing training programs and ensuring quality standards are met in organizational processes.

Handicall

Org chart

Teams

Customer Relations

Customer Support

Human Resources

Sales Management

Site Management

Training and Quality

Offices

Handicall

Org chart

Teams

Customer Relations

Customer Support

Human Resources

Sales Management

Site Management

Training and Quality

Offices

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