Benjamin Caldwell is a seasoned professional in user experience and design, currently serving as a UX Expert and AI Trainer at Handshake since August 2025. Prior experience includes roles as a UX Designer and Researcher at By Light Professional IT Services, and a Product Designer at Moment Studio. Caldwell also held positions in IT support and content creation, including an Information Technology Help Desk Analyst at 3Ci, and a Content Creator/SEO for a YouTube channel. Previous work experience encompasses diverse roles such as IT Technician at Clear Winds Technologies, Package Driver at UPS, Research Assistant at the University of Alabama at Birmingham, and Shift Leader at Zaxbys. Caldwell holds a Bachelor of Science in Psychology from the University of Alabama at Birmingham.
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