Joanna Heimburger

Joanna Heimburger currently holds the position of Product Owner Marketing Automation & Customer Experience at Hansgrohe Group, a role started in December 2021. Prior to this, Joanna worked at Sybit GmbH as a Solution Sales Manager from April 2019 to November 2021, where responsibilities included advising medium-sized global companies on digitalization and process optimization, particularly in the SAP Customer Experience Suite. Joanna also served as an SAP Solution Consultant, focusing on the C/4HANA suite and SAP Sales Cloud. Joanna's initial tenure at Hansgrohe Group lasted from September 2014 to March 2019 as a Trainee in the International Sales Region Europe, contributing to Digital Transformation projects and global marketing efforts. Joanna completed a Bachelor of Arts in Business Administration with a focus on industry at Baden-Wuerttemberg Cooperative State University in 2017, writing a thesis on optimizing post-purchase customer service at Hansgrohe.