Claudius Reich

Claudius Reich has extensive experience in help desk and technical support roles, spanning over two decades in the legal and corporate sectors. Currently serving as a Help Desk Specialist at Hanson Bridgett LLP since January 2019, Claudius prioritizes and escalates requests through phone and electronic ticketing systems. Previous roles include End User Support Specialist I at Arch Mortgage Insurance Company, Software Support Analyst at Cooley LLP, and several help desk positions at firms such as Gordon & Rees and Pillsbury Winthrop Shaw Pittman. Claudius has a strong background in troubleshooting applications, managing service desks, and providing support for thousands of users across various platforms, alongside foundational experience as a Legal Word Processor in earlier career stages. Claudius holds a high school diploma from Winchester High School and attended Sarah Lawrence College.