Catarina Fonseca

Catarina Fonseca has extensive experience in logistics and customer service, currently serving as the Team Leader for Inland Delivery at Hapag-Lloyd AG since September 2017, focusing on vessel manifesting and port system updates. Catarina also works as a Customer Service Assistant at United Arab Shipping Company Ltd., managing e-commerce bookings and ensuring efficient route planning. Previous roles include Transport Logistics at GLS, where responsibilities included managing deliveries and resolving issues related to delays, and Sales Assistant at TIFFOSI, focusing on customer satisfaction and inventory management. Catarina holds a degree from ISLA - Instituto Politécnico de Gestão e Tecnologia, completed in 2008.