Johannes Ypma

Johannes Ypma has a diverse work experience spanning multiple industries. Johannes is currently a Global Customer Success Team Lead at Happeo, where they lead a team of Customer Success Managers in helping clients optimize their use of the company's communication and collaboration platform. Prior to this role, Johannes worked as a Senior Customer Success Manager at Happeo, providing strategic consulting and data insights to improve customer engagement and organizational impact. Johannes also held a position as a Customer Success Manager at the same company.

Before joining Happeo, Johannes served as a Senior Business Development professional at inSided, where they focused on driving sales growth. Johannes briefly held a freelance project management role at UPRISE Festival Europe, where they managed ticket sales and relationships with investors and corporate sponsors.

Johannes has also gained experience in sales and business development roles, including positions at Azavista and DoubleDutch. At Azavista, they sold integrated event management solutions to both B2B and B2C customers, while at DoubleDutch, they focused on cold outbound sales development and marketing lead follow-up in the B2B and NGO sector.

Additionally, Johannes worked as a Finance and External Relations Assistant at the European Climate Foundation and gained experience in client management and business development as a Client Management Analyst and Business Development Executive Assistant at CLSA.

Earlier in their career, Johannes worked as a Tennis Coach at Sundridge Park LTC and held an administrative role at Bromley Physiotherapy & Sports Injury Clinic.

Overall, Johannes Ypma's work experience showcases their expertise in customer success, business development, sales, and project management across various industries.

Johannes Ypma completed their A Levels in French, History, and Business Studies at Trinity School, Croydon from 2003 to 2010. Afterward, they pursued a Bachelor of Science (BSc) degree in International Business at the University of Leeds from 2010 to 2013.