Federico Guardia currently serves as the CSM Lead - LATAM at Harmonic since June 2020, after previously holding the position of Customer Success Manager. Prior experience includes roles as IT Lead Engineer at GlobalLogic Latinoamerica and System Administrator at DataArt, where responsibilities encompassed providing technical support and managing network services. Federico also accumulated significant experience at 5CA, serving as IT Network Administrator, Senior IT Maintenance Officer, Lead Trainer, and Technical Support Agent, where duties involved overseeing support staff, maintaining IT equipment, and training new employees. Early career experience includes a position as a Technical Support Agent at Teleperformance. Federico holds a Bachelor's degree in Information Technology from IRSO and has a background in humanities from Instituto Agustín Elizalde and the University of Buenos Aires.
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