Anna Moir is a seasoned retail professional with extensive experience in leadership roles across prominent companies. Currently serving as Deputy Retail Director at Harrods since January 2023, Anna previously held the position of Head of Retail at John Lewis & Partners from June 2015 to January 2023, where responsibilities included overseeing operational performance of 19 shops with a significant turnover and large workforce. Achievements at John Lewis included enhancing customer satisfaction scores and transforming service propositions. Anna's career began in the early 2000s with various management roles at House of Fraser, followed by roles at Waitrose and Viva Retail. Anna holds a Bachelor of Science degree in Management & Marketing of Textiles from The University of Manchester, which was completed in 1993.
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