Laurence Putnam

Laurence Putnam has a diverse work experience spanning over 15 years. Laurence recently worked at Harrods as the Head of EUC & Enterprise Systems, overseeing the end user support services across multiple locations. Prior to that, they held the role of IT Vendor Manager - Global at Burberry, where they focused on driving vendor performance and managing strategic partnerships. Laurence also worked as the IT Service Operations Manager - EMEIA at Burberry, responsible for managing service delivery to various locations. Before joining Burberry, they worked at Toshiba Global Commerce Solutions as a Service Delivery Manager, managing a portfolio of clients and participating in RFPs. Laurence had also worked at TOSHIBA TEC, where they held various roles such as Call Centre Manager, Call Centre Team Leader, Contract Coordinator, and Call Handler. Laurence gained experience in managing call centers, scheduling engineers, and parts, as well as providing customer support and producing management reports.

Laurence Putnam attended Astley Cooper School from 1997 to 2004, but no specific degree or field of study was mentioned during this time. In addition to their education, they obtained the ITIL Foundation Version 3 certification from APMG-International in July 2011 and the PRINCE2® Foundation Certificate in Project Management in May 2018. The institution for the latter certification was not specified.