Marzia Trillo

Marzia Trillo has extensive experience in client-facing roles, currently serving as a Front of House Client Experience Assistant in Private Shopping at Harrods since December 2014. In this position, Marzia plays a crucial role in shaping lasting impressions for discerning clientele. Previous roles at Harrods include Guest Relations Coordinator and Social Media Ambassador, emphasizing a strong commitment to exemplary customer service and brand representation. Prior to Harrods, Marzia worked as a fine dining waitress at The Sloane Club and served as a receptionist at Jean Georges' Spice Market, where skills in customer engagement and reservation management were honed. Marzia holds a Bachelor's degree in Language Interpretation and Translation from Università del Salento and has completed a specialized course in Medical terminology for translators and interpreters.