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Panos Katirtzidis

Client Experience Manager at Harrods

Panos Katirtzidis is a seasoned professional in the luxury retail industry, currently serving as Client Experience Manager at Harrods since September 2024. Previous experience includes roles at MATCHESFASHION, where Panos held several positions from Private Shopping Team Lead to Retail Operations Manager between December 2018 and July 2024. Earlier roles include Business Development Executive at LMS Wellness, Head of Client Relations at Dr. Barbara Sturm Molecular Cosmetics, and Womens Floor Manager at Gucci. Panos has demonstrated exceptional client service skills, notably achieving 100% in the Burberry Mystery Shopping Program as the first associate in the EMEIA region. Additional experience includes various positions at YOOX NET-A-PORTER GROUP, Burberry, Hugo Boss AG, Diesel, and VPL. Panos holds a Bachelor of Arts in Fashion and Design Management from AMD Akademie Mode & Design, completed in 2011.

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