Zilvia Kong

Zilvia Kong is an accomplished professional in e-commerce and fashion operations with extensive experience in various roles across prestigious companies. As an E-commerce Operations Executive at Harrods since February 2022, Zilvia has honed skills in managing online retail operations. Prior experience includes positions at Gucci as an eCommerce Client Services and Operations Associate (April 2019 - May 2021) and as Administrative Manager at the First Initiative Foundation (May 2018 - April 2019). Zilvia also worked at YOOX NET-A-PORTER GROUP as a Sales & Customer Care Consultant (April 2015 - May 2018) and served as a Publication Executive at The French Chamber of Commerce & Industries in HK (March 2014 - September 2014). Zilvia holds a Master of Arts in History and Culture of Fashion from the London College of Fashion, University of the Arts London, and a Bachelor of Arts in International Fashion Business from Nottingham Trent University.