Chris Gilbert

Head Of Practice at Hart Square

Chris Gilbert has extensive experience in the charity and not-for-profit sector, currently serving as Head of Practice and Head of Technology & Services at Hart Square since June 2012. In this role, Chris specializes in assessing business needs and CRM systems for clients to enhance efficiency and integration with central databases. Previously, Chris worked at Arthritis Care from August 2008 to June 2012 as Supporter Services and Membership Development Manager, overseeing fundraising, direct debit management, and CRM system upgrades across several offices. Earlier positions include Gift of Hope Coordinator at the British Heart Foundation and Supporter/Member Services Advisor at the National Trust.

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Hart Square

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At Hart Square, we have been dedicated to the non-profit sector since 2009. In support of our mission, we provide unwavering independent advice, expertise and specialist services around the strategic, CRM and technology challenges faced by non-profit organisations. Our vision is to build digital and change capability within the non-profit sector, providing leadership, experience, strategic guidance and educational content which empower non-profits to make good decisions. Our services have been developed from our experience and knowledge of the sector and our core understanding that people are the key to delivering successful technology projects. We are trusted to be our client’s critical friend. Whether we’re working with clients to develop strategies, taking them on a business process improvement journey, helping them to choose a technology partner, or guiding them through a digital transformation programme, we reduce the risk by ensuring they make the right technology decisions.


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