Megan Donahue Townsley

Director Of Customer Service at Harvey Performance Company

Megan Donahue Townsley has a diverse work experience that spans over 12 years. Megan started their career at Teavana in 2008 as an Assistant Manager, where they gained valuable experience for two years before joining Harvey Performance Company. At Harvey Performance Company, Megan held various roles and steadily climbed the ladder. Megan began as a Manager of Fulfillment in 2010 and consistently excelled in their responsibilities for a decade. In 2020, they transitioned to the role of Customer Experience Manager, demonstrating their versatility and adaptability. Megan further advanced to become a Customer Service Manager in 2021, where they showcased their leadership skills. Currently, Megan holds the position of Director of Customer Service at Harvey Performance Company, a role they assumed in October 2022. Megan's extensive experience in customer service and fulfillment management make their a knowledgeable and capable professional.

Megan Donahue Townsley obtained a Bachelor of Applied Science (BASc) degree in Communications/Advertising from Salem State University. Megan also double-minored in Psychology and Business Management during their time there. In addition to their degree, Megan has certifications in AED/First Aid/CPR from the American Red Cross and OSHA 10-Hour General Industry Standards from the Maine Department of Labor. The specific months and years they obtained these certifications are unknown.

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Timeline

  • Director Of Customer Service

    October, 2022 - present

  • Customer Service Manager

    April, 2021

  • Customer Experience Manager

    October, 2020

  • Manager Of Fulfillment

    April, 2010