Michel Torres

Michel Torres currently serves as the Leader of Customer Service at Hash | Marketing & Design since November 2023. Previously, Michel held the position of Customer Experience Manager at Homie, where responsibilities included supporting the customer service team and analyzing performance metrics. Prior experience includes roles such as Sr Hub Leader at Kavak.com, Operations Manager at Heru, and Retail Supervisor at Uber, focusing on talent development and team efficiency. Michel began a career in customer support at CONTACT-US CONTACT CENTER and held a managerial role at Universidad del Valle de México, enhancing business opportunities through strategic marketing initiatives. Michel holds an M.B.A. in Finance from Universidad del Valle de México and a degree in Marketing and Advertising from Universidad Politécnica Hispano Mexicana.