Bhavini Gossain is a seasoned professional currently serving as a Process Lead at Fidelity International since December 2021. Prior experience includes roles as a Sourcing Specialist at AIG from September 2017 to December 2021 and at NIIT Limited from June 2013 to September 2017, where responsibilities included managing client queries related to certification and enrollment as a Training Coordinator, and overseeing project assignments as an Associate Training Coordinator. Bhavini holds a Master of Business Administration in Operations Management and Supervision from the Institute of Management Technology, Ghaziabad, completed in 2016, and a Bachelor's degree in English from Rajdhani College University of Delhi, obtained in 2013. Education also includes foundational studies at Cambridge Foundation School from 1998 to 2010.