David Walker

David Walker has held several high-level positions in the insurance industry. David began their career at RSA in 2002 as Operations Director. In 2008, they became Head of Transformation, Claims Operations, where they led a successful program to improve claims delivery. From 2010 to 2013, they served as the UK Personal Sales & Services Director at RSA, responsible for customer service and improving the operating model. Since 2013, they have been with Hastings Direct, first serving as Director of Risk & Business Services and currently as the Managing Director, Insurer Services. In their current role, they are responsible for leading transformation activities and replacing core systems.

David Walker completed their MBA degree at the University of Westminster from 1995 to 1997. Prior to that, they pursued an ACII degree in General Insurance from the Chartered Institute of Insurance between 1989 and 1992. David also obtained their academic qualifications, including 3 'A' levels and 8 'O' levels, from Ashlyns School in Hertfordshire, UK, from 1983 to 1988.