Julie Taylor

Julie Taylor has a comprehensive work experience spanning several companies and roles. Their most recent role is as the Chief Customer and Operations Officer at Hastings Direct, a position they have held since February 2022. Prior to this, they served as the Director of Operations at Hastings Direct from June 2019 to March 2022.

Before joining Hastings Direct, Julie worked at Virgin Money from 2013 to 2023. Julie held the positions of Director of Group Services from January 2017 to August 2023, and Director of Strategy & Implementation from June 2013 to August 2023.

Julie also has experience at Barclaycard, where they served as the Chief Operating Officer South Europe from March 2013 to July 2013. Julie was previously the Head of Operations, Western Europe from June 2012 to March 2013, and the Global Head of Operational Readiness from August 2010 to July 2012. In this role, they were responsible for operational delivery and change, training, resource planning, forecasting, and management information for the global sales and service functions in consumer and commercial cards.

Before joining Barclaycard, Julie worked at HFC Bank, where they held various roles including Director of Banking Services from January 2007 to March 2010, Department Manager at Hamilton Insurance from May 2004 to January 2007, and Department Manager of Customer Service from July 2001 to May 2004.

Julie's early career includes a role as Head of Contact Centre at Reed Resourcing from July 2000 to July 2001, and as a Sales Customer Service Manager at Legal & General from April 1993 to March 1999.

Julie Taylor's education history includes attending Hult Ashridge and London Business School, although no specific degree or field of study is mentioned.