Kerry Johnson

Kerry Johnson possesses extensive experience in leadership roles across various insurance and customer service sectors. Previously serving as Head of Implementation at Hastings Direct, Head of Insurance Performance at Bionic focusing on transformation and growth, and Head of Affinities during a strategic change initiative at ERS, Kerry has demonstrated a strong capacity for driving organizational transformation. Additionally, positions at esure included Head of Change, Head of Digital, and Head of Customer Journey, while at Tesco Underwriting, Kerry held roles as Head of Change and Outsourcing as well as Director of Customer Services and Operations. Kerry earned a degree in Economics and Econometrics from the University of York.