Neiva Gonzales

Neiva Gonzales has extensive experience in the property management and office administration sectors, currently serving as the Voice Central Lead at HavenBrook Homes since December 2013. In this role, Neiva is responsible for hiring, training, scheduling, and managing Leasing Concierge Operators to ensure comprehensive phone coverage during business hours. Neiva effectively handles leasing inquiries, utilizing the HavenBrook CRM to capture and track contacts from initial documentation to appointments with Leasing Specialists. Earlier professional experience includes the position of Office Manager at Jaco Constructions Services, LLC from December 2009 to January 2012, where responsibilities included filing insurance claims, managing payroll, accounts payable, accounts receivable, and creating estimates. Neiva's educational background includes training from Javelin Technical Training Center and completion of secondary education at Meadowcreek High School.