Silvia Moncada

Silvia Moncada is an experienced Operational Risk Manager currently working at Haventree Bank since September 2023, focusing on mitigation strategies and control testing in Mortgage Originations. Prior to this role, Silvia spent over four years at Home Trust Company as a Product Owner for Complaint Management and the Know Your Client (KYC) Program, where responsibilities included mitigation strategies and process improvement. Additional roles at Home Trust Company included Business Risk Management in Consumer Banking and Corporate Strategy. Before that, Silvia served as a Risk Manager in Global Business Payments at Scotiabank and held positions as a Senior Analyst in Risk Management and Compliance, as well as a Specialist in Project Management within Global Transaction Banking Sales. Educational qualifications include a Medical Diploma in Office Administration from Centennial College and a certification as a Personal Training Specialist from Canadian Fitness Professionals Inc.