Sonja Balog

Sonja Balog is a Customer Care Specialist at HAVI since May 2022, following a role as Office and Administration Manager at umdasch The Store Makers from February to May 2022. Prior experience includes serving as a Sales Professional at Hotel "I" from November 2012 to 2021, where responsibilities encompassed selling accommodations, writing offers, price negotiation, market research, and drafting marketing materials. Earlier roles include Receptionist at Hotel Vienna, Zagreb from January 2011 to November 2012, handling front desk operations, client acquisition, and staff training. Additionally, Sonja worked as an Operation and Product Assistant at Fortuna Travel DMC in 2010, engaged in coordinating offers for tour operators, supplier communication, invoicing, and tour organization. Sonja holds a degree in Tourism and Travel Services Management from The Faculty of Tourism and Hospitality Management, completed in 2009.