Hawaiian Telcom
Rikki R. is an experienced Salesforce professional currently serving as a Salesforce Support Specialist at Hawaiian Telcom since June 2021, where collaboration with director-level stakeholders focuses on enhancing business processes and driving organizational growth through Salesforce solutions. Previously, Rikki R. was the first Salesforce Administrator and Web Developer at ViziSites from January 2019 to June 2021, leading the transition from Smartsheets CRM to Salesforce Service Cloud and improving productivity. Rikki R. has also held various positions in the mortgage industry, including roles at Caliber Home Loans, Inc. and JPMorgan Chase & Co., where responsibilities ranged from mortgage loan processing to handling executive office complaints. Rikki R. earned a degree from San Diego State University between 2007 and 2011.
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