Su Shin

Su Shin was named President and General Manager of Hawaiian Telcom in February 2020. The first female president in the company’s more than 136-year history, she is responsible for the overall leadership and management of Hawaiian Telcom’s operations and corporate staff.

A strategist, consultant and implementer, Ms. Shin previously served as Chief of Staff, providing strategic counsel to Hawaiian Telcom’s president and senior leadership team, and managing and directing key projects and initiatives.

Prior to that, Ms. Shin, a seasoned senior strategic communications executive with more than two decades of experience, served as Executive Director of Marketing and Communications, responsible for all marketing execution and communications functions, including traditional/offline and online advertising, direct marketing, website management and development, social media, as well as strategic internal and external communications.

Ms. Shin joined Hawaiian Telcom in August 2013 as Director of Corporate Communications, managing the company’s employee and public relations strategies and activities, with a focus on improving employee engagement. Before coming to Hawaiian Telcom, Ms. Shin served as Senior Vice President at Bennet Group, providing executive leadership at Hawaiʻi’s fourth largest public relations agency. In this role, she was responsible for developing and managing a team of professionals focused on providing strategic communications counsel to many of the state’s most prominent companies.

Ms. Shin has extensive utility experience, having served as Chief Communications Officer at the Honolulu Board of Water Supply. She began her career as a broadcast journalist for KHNL-TV, Hawaiʻi’s NBC affiliate.

Ms. Shin graduated from McKinley High School before receiving her bachelor’s degree from the University of La Verne in California.

Committed to giving back to the community, Ms. Shin currently serves as a trustee for Palama Settlement, a non-profit social service organization dedicated to improving the lives of keiki to kūpuna in the Kalihi-Pālama area. She is also an active member of the University of Hawaiʻi Outreach College advisory council.