Andreea-Madalina Cotea

Andreea-Madalina Cotea is an experienced customer service professional currently serving as Customer Service Assistant Manager at Hawes and Curtis, Ghost Fashion, and Finery London, where responsibilities include overseeing teams, resolving customer issues, setting performance targets, and implementing structured training for new staff. With a background in e-commerce and fashion management, Andreea-Madalina has also held roles as an E-Commerce Assistant at ASOS Marketplace Limited, Fashion Supervisor at Seraphine, and Junior Designer/Social Media Assistant at Kara Bloom Clothing, showcasing expertise in social media marketing, brand promotion, and excellent customer service. Educational credentials include a Bachelor of Arts in Fashion Communication & Promotion from Nottingham Trent University.