Jess Wyke

Jess Wyke is a highly experienced professional with a robust background in project analysis and customer support. Currently serving as the Lead Project Analyst at Haynes, Inc. since November 2020, Jess previously held the role of Payroll Customer Support at the same company from September 2019. Prior to Haynes, Jess spent 14 years at Verizon in various positions, including Senior Analyst in Quality Assurance and Account Management, where responsibilities involved monitoring service quality and training staff. With an MBA from Strayer University and a Bachelor's degree from Charleston Southern University, Jess has developed substantial expertise in data analysis, quality assurance, and account management throughout a diverse career in customer service and finance.