Munam Khalid

Munam Khalid is an accomplished professional with extensive experience in strategic operations and process automation. Currently serving as Head of Strategic Operations at Hayo since August 2025, Munam previously held significant roles at Afiniti, where responsibilities included implementing AI-driven tools for monitoring and automation, enhancing cybersecurity, and leading continuous improvement initiatives. Prior roles include Business Process Re-engineering Specialist at i2c Inc., where integration of Salesforce CPQ with MS 365 was achieved, and Process Solutions Architect at CureMD, focusing on digital transformation and process optimization. Munam's career began as Global IT Servicedesk Lead at ibex, managing incident and change management processes. Munam Khalid holds a Bachelor's degree in Computer Sciences from the University of the Punjab.