Flavia Pistone-Duffy

Senior Vp, Chief Customer Service Officer at Health Care Service Corporation

Flavia Pistone-Duffy serves as the Divisional Senior VP of Operational Oversight and Integration at Health Care Service Corporation since October 2003, with a progressive career at the organization that includes roles as Vice President of Operations and Executive Director of Service Delivery & Operations, among others. Additionally, Flavia is a Board Member at Solera Health starting January 2025, and has prior experience as a Lead Business Consultant at RR Donnelley and as a Senior Business Analyst at PwC Consulting. Flavia's professional journey began as an Intern and Information Technology Analyst at Accenture. Educational credentials include a Bachelor of Science in Chemical Engineering from FAAP - Fundação Armando Alvares Penteado and an Emerging Executives Program completion from The University of Chicago Booth School of Business, along with a High School Diploma from Colégio Dante Alighieri.

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