Juan G.

Juan G. is a seasoned professional with extensive experience in Medicare operations and customer service management. Currently serving as a Senior Manager in Medicare Customer Service Operations at Blue Cross Blue Shield, they specialize in developing care coordination programs and ensuring compliance with contractual obligations. Previously, Juan excelled in various roles, including Social Media Community Specialist at T-Mobile and Career Transition Services at Albuquerque Job Corps. With a Bachelor of Science in Business and Project Management from the University of Phoenix, Juan is bilingual, fluent in both English and Spanish, and consistently seeks greater challenges in their career.