Sheetal Manickam currently serves as the Senior Vice President of Customer Relations at HDFC Life, a position held since February 2021. Previously, Sheetal was the Senior Vice President of Operations at Future Generali India Insurance Company Limited from July 2018 to February 2021, and spent 15 years at Max Life Insurance Company Limited in various leadership roles, including Corporate Vice President & Head of New Business, Distribution Servicing, and e-commerce Operations. Key accomplishments include managing a team of over 300 members, overseeing customer onboarding for 600,000 new policyholders annually, and driving operations transformation initiatives. Earlier career experience includes positions at Ing Vysya Life Insurance, ICICI Prudential Life Insurance, and HDFC Bank, with a foundational degree in Commerce from Auxilium College of Education, Vellore.
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