Tien-Gnai Kyle Ko

Tien-Gnai Kyle Ko is an IT Systems Engineer II at Headspace, with extensive experience in IT support and system administration. Prior to this role, Tien-Gnai worked at Spring Fertility as a Jr. Systems Administrator, where responsibilities included supporting multiple locations and leading a migration project to Azure AD. Previous positions include serving as an Information Technology Support Technician, Services Advisor at Microsoft, and Advanced Repair Agent at Geek Squad, showcasing a strong background in technical support, user provisioning, and client solutions. Tien-Gnai holds a Bachelor's degree in Computer Engineering from San Francisco State University.